Privacy Policy
This Privacy Policy explains how M Jaya Enterprise (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal data in accordance with the
Personal Data Protection Act 2010 (PDPA) of Malaysia.
1. Collection of Personal Data
We may collect personal data from you when you:
- Request a quotation for car insurance
- Purchase or renew an insurance policy
- Submit claims or inquiries
- Contact us via our website, phone, or email
The personal data collected may include:
- Full name, NRIC/Passport number
- Contact details (address, email, phone number)
- Vehicle information (registration number, model, usage)
- Driving history and claims records
- Payment and billing information
2. Purpose of Processing
Your personal data is collected and processed for the following purposes:
- Providing car insurance quotations and policies
- Processing applications, renewals, and claims
- Verifying your identity and eligibility
- Communicating with you regarding your policy
- Complying with legal and regulatory requirements
- Improving our services and customer experience
3. Disclosure of Personal Data
We may disclose your personal data to:
- Insurance underwriters and partners
- Claims adjusters, workshops, and service providers
- Regulatory authorities and law enforcement agencies
- Professional advisors (lawyers, auditors)
All disclosures are made in compliance with applicable laws and regulations.
4. Data Security
We take reasonable steps to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction by implementing appropriate technical and organizational measures.
5. Data Retention
Your personal data will be retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
Under the PDPA, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Withdraw consent for processing (subject to legal limitations)
To exercise your rights, please contact us using the details below.
7. Cookies and Website Usage
Our website may use cookies to enhance user experience, analyze traffic, and improve our services. You may choose to disable cookies through your browser settings.
8. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
M Jaya Enterprise
Email: info@mjaya.my
Phone: +6010 9600 967
Address: No.27, Ground Floor, Jalan OKK Hj. Mahali, 89600 Papar, Sabah.
Last updated: 28th March 2026